Terms of Service

Haulers HQ Terms of Service (Legal Stuff)

Modification Date: October 2, 2024

Professionalism. Reliability. Integrity. And Efficiency. That’s what we’re about… and we like to work with customers who operate their businesses the same way. If you conduct business similarly, great! We’ll work well together. Please read our terms of service below so we’re all on the same page 🙂

You can review the most current version of the Terms of Service anytime here. Haulers HQ, LLC (with its officers, directors, employees, agents, subsidiaries, and affiliates, “Haulers HQ”) reserves the right to update and change the Terms of Service by posting updates and changes to the Haulers HQ website. You are advised to check the Terms of Service occasionally for any updates or changes that may impact you. Your continued use of the website following the amendment confirms your consent. Any new features that augment or enhance the current service, including releasing new tools and resources, are subject to these terms.

Violating any of the terms may result in the termination of your account.

By using the HaulersHQ.com services (“Service”), you are agreeing to be bound by the following terms and conditions:

  1. To complete the signup process, you must provide your legal full name, a valid email address, and any other information requested.
  2. Your login may only be used by one person – a single login shared by multiple people is not permitted.
  3. You are responsible for maintaining the security of your account and password. We are not liable for any loss or damage from your failure to comply with this security obligation.
  4. You are responsible for all content posted and activity under your account.
  5. Use of Haulers HQ content on Non-Haulers HQ Websites Is Prohibited: You will use and post Haulers HQ’s content (including our blog posts from our Content Marketing system) on Haulers HQ’s sites without posting the content on another platform. Posting our stock website content, Content Marketing articles, Automated Content articles, or any content written by Haulers HQ on any website outside our system is prohibited. We will pursue any website hosting any copyright-protected content with a request to cease and desist, and/or we will pursue every measure possible, including requesting the web host to remove the website containing the protected material.
  6. Haulers HQ has a robust website backup protocol with multiple redundancies; however, it is your sole responsibility to periodically save any unique content you create and add to your website in an external location.
  7. You may not remove our branding from your account.

Our Legal Terms shall be treated as though it were executed and performed in Charlotte, North Carolina, United States and shall be governed by and construed in accordance with the laws of North Carolina, the United States without regard to conflict of law principles.

IF YOU ARE DISSATISFIED WITH THE WEBSITE, YOU DO NOT AGREE WITH ANY PART OF THESE TERMS, OR HAVE ANY OTHER DISPUTE OR CLAIM WITH US OR ANOTHER USER OF THE WEBSITE, YOUR SOLE AND EXCLUSIVE REMEDY AGAINST US IS TO DISCONTINUE USING THE WEBSITE. OUR LIABILITY RELATED TO YOUR USE OF THE WEBSITE IS LIMITED TO $100 IN THE AGGREGATE FOR ALL CLAIMS. ANY CLAIM YOU MAY HAVE RELATED TO YOUR USE OF THE WEBSITE MUST BE COMMENCED BY FILING SUIT IN CHARLOTTE, NORTH CAROLINA, WITHIN ONE (1) YEAR OF THE EVENT UPON WHICH THE CLAIM IS BASED FIRST OCCURRED.

The look and feel of the website is copyright © 2024 by Haulers HQ, LLC. All rights reserved. You may not duplicate, copy, or reuse any portion of the HTML/CSS or visual design elements without our express written permission.

Payment, Refunds, Upgrading and Downgrading Terms

  1. A valid credit card is required to sign up for all accounts. You will be charged for the first month when you sign up. All monthly fees are due in advance monthly.
  2. If your card is declined and your credit card is not updated within 10 days, we reserve the right to cancel your account and deactivate your sites.
  3. Our system will continue automatically attempting to process an active account’s overdue invoices for 30 days.
  4. Haulers HQ will attempt to communicate if your account is in arrears. Communications include but are not limited to, email, chat, sms/text, phone calls, and ringless voicemails.
  5. If you cancel your account after signing up, you will not receive a refund, and the account will remain active for the remaining subscription time.
  6. If you have chosen to pay one annual payment for your subscription, there are no pro-rated refunds on annual accounts if you cancel.
  7. Each customer is limited to one special or discount upon signing up for a subscription.
  8. There is a 3% refund fee for each invoice that is refunded.
  9. If your account was canceled and you return to Haulers HQ, you will be reactivated under the current plans and rates.
  10. For any upgrade or downgrade in plan level, your credit card will automatically be charged the new rate on your next billing cycle.
  11. Downgrading your account may cause the loss of content, features, or capacity of your account. We do not accept any liability for such loss.
  12. Sales Tax. All fees are exclusive of taxes, which we will charge as applicable. You agree to pay any taxes applicable to your use of the Subscription Service and performance of Consulting Services. You shall have no liability for any taxes based on our gross revenues or net income. If you are located in the European Union, all fees are exclusive of any VAT, and you represent that you are registered for VAT purposes in your member state. At our request, you will provide us with the VAT registration number under which you are registered in your member state. If you do not provide us with a VAT registration number before your transaction being processed, we will not issue refunds or credits for any VAT that was charged. If you are subject to GST, all fees are exclusive of GST.

Cancellation and Termination

  1. To cancel your account, you must send an email to team@haulershq.com. Cancellations will not be considered final until you receive a reply from our team acknowledging your cancellation request. You fully control your own cancellation process. We may contact you to get feedback or see if we can help you afterward, but all future billings stop once you click the Cancel Subscription button for that subscription.
  2. Cancellation is effective the day after you confirm your cancellation via email with our support team. Future monthly/annual charges will not be charged after the date of cancellation. There are no refunds on monthly or annual payments already made. The annual plan is intended for customers committed to utilizing Haulers HQ in their business for at least 12 months and want the discount in exchange.
  3. Upon cancellation, all your content may be immediately and automatically deleted from the Service. Once your account is canceled, this information cannot be recovered.
  4. CHARGEBACKS — In our history as a business, we pride ourselves on providing excellent customer service and helping customers reach their goals. If our website isn’t a good fit for you, it’s your responsibility to cancel in a timely manner by sending an email to teams@haulershq.com, per the terms of this agreement. If you call your credit card company and claim you canceled when you did not formally request to cancel in our secured account, you agree to fully compensate us for all costs we incur due to your actions, which may include chargeback fees and attorney fees.

SEO Service Terms

  1. You understand and accept that search engine optimization is risky and that results are not guaranteed due to certain factors outside our control.
  2. SEO results are not guaranteed. Previous poor SEO supplied by others may cause a devaluation in rankings.
  3. Google frequently changes its search engine algorithm, which may impact your results.
  4. Google does not publish its 200+ ranking factors.
  5. We will not commence any work until you have paid for the Service.
  6. You understand and accept that you may not see an improvement in your website rankings or that a search engine may not include your website in its search index.
  7. We make no warranties of merchantability, fitness for a particular purpose, infringement, or arising from a course of performance or dealing. Our service is provided AS-IS.
  8. Failure to make payment per the contract agreement will result in penalties, and the account will go to collections. If you have an active Haulers HQ website with us, Haulers HQ has the right to terminate your website account if there is a default in your SEO service payments.

Pricing and Plan Terms

  1. Haulers HQ reserves the right to adjust the pricing of plans and/or services at any time, including but not limited to existing and/or new user accounts. As with any other expense in your business, as we improve and innovate our product, we incur more expenses to create a better tool for your business.
  2. Each plan is subject to a minimum 6-month agreement with a MINIMUM billing of $197/mo during that 6-month term.
  3. There is a 60-day grace period from the time we set up your account, during which we’ll waive the minimum billing requirement to help you learn the platform and ramp things up.

By using Haulers HQ’s services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

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